Privacy Policy

Information We Collect

• Account information, contact information, and business profile information you provide.
• Device, usage, authentication, app activity, and support information needed to operate and improve HaulSynq.
• Location-related information when you use route, map, road, check-in, or location-enabled features.
• Uploaded documents, photographs, messages, communications, listings, reviews, and business records you choose to add.
• Payment information handled by payment processors such as Stripe; HaulSynq does not store full card numbers.
• Information from forms, demo requests, partnership inquiries, support requests, and account deletion requests.

How We Use Information

We use information to provide accounts, authentication, role-based features, support, billing, security, notifications, analytics, customer communication, fraud prevention, marketplace activity, document storage, and service improvement.

Sharing and Third Parties

We do not sell personal information. We may share information with service providers that support hosting, authentication, storage, email, payments, analytics, support, legal compliance, security, and other services needed to operate HaulSynq.

SMS Consent and Mobile Opt-In Data

HaulSynq does not sell SMS consent, mobile opt-in data, or text-message consent records. SMS consent and mobile opt-in data will not be shared with third parties for their own marketing or for unrelated marketing purposes. Information may be shared only with service providers, telecommunications carriers, and vendors necessary to deliver, support, secure, or administer the requested HaulSynq messaging service, subject to appropriate protections.

Data Storage, Retention, and Deletion

Information is retained while needed to provide services, comply with legal or payment obligations, resolve disputes, prevent fraud, maintain records, and protect the platform. Users may request deletion through the app or public deletion request page.

Security and Children

We use reasonable safeguards to protect information. HaulSynq is not intended for children under 18.

Contact

Questions may be sent to support@haulsynq.com. HaulSynq is owned and operated by Jones Elite Logistics LLC.